| Dougal
We are happy to stand by our offer of help. We are not sure what caused this break, it could have been your accident, but again we are not sure.
Its our job to help build a good solid product, both in the field and after.
We have a solid product, and we strive to continually make it better.
We are outside the legal/obligational responcability of these limbs, but by the nature of them having the Border name on them and you being a direct border customer, we want to help.
There must be alot of limbs with big questions as to there relaibility due to a misshap. Most will probably be OK, some will bite some time in the future. It would take continual monitoring with very very expensive gear of every limb to work out if they were safe.
Look at motor bike helmets. just a little drop and you should get a new one...
Looks fine, feels, fine, probably fine, just dont know.
It would be easy for us to say, ah yes that caused the it. But that wouldnt correct due to the doubt as to what caused it.
These limbs have seen (from what you have said) alot of use, and have also had a misshap, They are also getting quite long in the tooth. There are alot of things in there that we cant predict. A reason for a breakage would be pure speculation. |