| Just to be a killjoy, may I suggest that anyone who is truly concerned about this from a business point of view contact their accountant, or failing that HMRC.
The rules are very simple in concept, but the practice and application is a much more complicated thing. This is why the Tolley's VAT Guide that sits on the bookshelves at work is around 2,000 pages.
My personal opinion goes along the lines of when in doubt, charge VAT and pay it over to Customs because if you don't the penalties can be nasty.
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