Quote:
Originally Posted by KrisW 
I made the first order on the 2nd of May (over £50) and the second order on the 10th (over £50) and received confirmation of payment. Other than that, I've had no contact from them. Is this normal? I've emailed them asking when to expect the order to be shipped (on Monday), and have received no response.
I'm starting to think that I may have to phone them (though I only have a cel
phone, and it'll cost an arm and a leg to call)
Just wondering if anyone knows what the normal response time for email is really.
Anyways, thanks in advance,
Kris
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I would be rather concerned if they have taken payment before shipping the goods. If I remember correctly that is against the agreements for the credit card handling banks.
If payment has been taken you will be starting to pay interest sooner than you might. And the retailer will be earning it sooner than they should. A call without delay ould be my choice.