Limb guarantee

[MrT]

I had my top limb delaminate on me this evening - hell of a bang, though the bow stayed strung. The limb has split from the tip to over a third of the way down. What is a reasonable time to expect a limb to last?
They were bought as part of a complete bow set up in Feb 2005 , so what are the chances of me getting them replaced by the shop? I'm not a competitive archer, so only shoot about 12 dozen arrows per week on average.
I'm miffed about them failing so soon, to say the least, especially as they cost £379 at the time....

[Little Miss Purple]

Limbs usually come with 1 years guarantee. As for how long should they last..... there is no straight answer to that!! IMHO there are a few factors to take into consideration..... a flaw in the limbs when manufactured, the poundage / stress on the limbs, the way the limbs are stored, frequency used....

I've run out of options

[Hidden Hippo]

The 2005 Owner's Manual says that they have a 1 year warranty, so unfortunately you won't be able to get a new pair under that. As for the life of the product, my G3's (bought about 4 months after yours) are still intact and hopefully will be for a while to come.

[Beardy]

Originally Posted by Hidden Hippo

The 2005 Owner's Manual says that they have a 1 year warranty, so unfortunately you won't be able to get a new pair under that. As for the life of the product, my G3's (bought about 4 months after yours) are still intact and hopefully will be for a while to come.

The Warrenty is largely irrelavant in law, and is ussually offered to stop people making claims against their consumer rights which state that goods sould be fit for purpose at the point of sale and should continue to perform for a reasonable time. The warrenty is usually an attempt by the manufactures to indicate what they would like to be seen as a reasonable time, but it isn't necessarily the case. For example, it is perfectly reasonable to expect a £500 television to last three years, even though it probably only came with a 12month gaurntee. However, if it broke down at 28 months, the shop would be perfectly in there rights to offer you a repair rather than a replacement. Another reason why the warrenty is a red herring (so to speak) is that your contract is wiht the person you bought the goods off, and not the manufacture. Any retailer that suggests that the goods have to go back to the manufacture for assessment before he makes good the problem is taking the ****. It's nothing to do with the manufacture what teh contract between you and the retailer is. The manufactures warrenty is a safe guard to the retailer to protect him from a bad batch of manufactured goods.

However, back to the case in point. I would suggest that two and a half years for sports equipment is a reasonable time, so I suspect that you will struggle, but its probably worth a talk with your retailer, as it is the customer service that he gives that will help his business (especialy in these times of the internet). Beign bolshy won't help, but if you talk to him nicely he might offer you a discount against a new set of limbs 'as a good will gesture' but after two and a half years I don;t think you can expect much more. If you are not happy then your only recorse is to the law, but that's goingto cost yo an arm and a leg, (though you could try the small claims court proceedure) and you would have to demonstrate that 30 months was uan unreasonably short period of time for the limbs to last.

HtH, though I suspect that it doesn't.

[grahamc]

You would not expect it from top level limb, but I have heard of a couple of Hoyt G3 delaminating. What brand are yours?

Where did you buy them? Sometimes the shop you bought from have a good arrangement with the supplier and limbs that are defective could warrant some of discount, especially if you are going to get another set...

I had a set of Hoyt M1s warp on me, and quicks are doing what they can to get me something back, I spend a lot of money on my kit. I also shoot between 8 - 12 dozen arrows a day... more on the weekends

[pmiddl]

Going from setup information, they are G3s too.

[MrT]

OK, I've just got back from my 250 mile round trip to Quicks at Portsmouth, and I am a happy bunny :-)

They more less told me what most of you surmised about the 12 months warranty, but in view of the fact that I bought my complete bow set up from them ( I took along the receipts they offered me a brand new set of G3s at half price as a gesture of good faith.

I was very pleased at that, especially as the G3s now cost £40 less than when I first bought them. The staff there were as usual very helpfull, and I set up and shot the bow before leaving. My wife, a non-archer, was impressed with that level of service, and commented on how unusual it is these days, so well done Quicks!

Kev

[bkupris]

Spot on! Well done to them and a great result for yourself!

[GreenSteve]

Congrats on the deal Kev, was a bit of shocker them popping like that
Happy shootin with the new limbs

[Beardy]

Good customer service and the extra pubicity that this brings to Quicks is a bonus to you, Excelent. Ok, so Quicks aren;t the cheapest supplier out there, but you can't do first rste customer service and be the cheapest on the blok.